Oisix ra daichi regularly identifies business risks and works to prevent incidents before they can occur and minimize damage in the event that they do. In the event of emergencies, we have a communication system set up to ensure a quick and appropriate response and have an established set of response procedures, including a business continuity plan.
The Group has established the Risk Management Committee as its organization for risk management. The committee reports directly to the president and consists of a chairperson, members representing each department, and an administrative office.
The Risk Management Committee meets monthly to share risk examples, discuss cross-departmental risk measures, and have individual members report their activities. The committee provides a quarterly report to the Executive Committee, which discusses risk items and gives its approval.
Risks surrounding the Group include natural disasters, environmental changes, quality risk, administrative process risk, personnel risk, compliance risk, system risk, information security risk, and reputational risk.
Reports on the main risk measures taken by the Risk Management Committee in FY 2023.
Preventing problems in the relocation of the frozen food warehouse.
In order to prevent a repetition of the problems that occurred during the relocation of the frozen food distribution warehouse in 2022, we addressed the project as a key management issue. In the past, the relocation of the Refrigerated Food Distribution Warehouse was handled by the Logistics Division alone, and we identified the lack of coordination with other departments as a factor in the failure of the project.
Based on this experience, we set up a cross-departmental project to oversee the relocation of the frozen food warehouse. During the relocation, we took cross-departmental measures such as temporarily suspending the sale of frozen products. We also set milestones, reported on the project to the CEO, and only moved to the next step after receiving approval. As a result, we were able to complete the relocation without any problems.
Okunoto Earthquake Support
Immediately after the Okunoto earthquake occurred, we set up a crisis headquarters to ensure business continuity. Oisix uses Yamato Transport for deliveries, but delivery to Ishikawa Prefecture became impossible. Therefore, Daichi wo Mamoru Kai Radishbo-ya used its own trucks to make deliveries.
In addition to the ordered products, we delivered water and retort pouch foods as relief supplies free of charge.
In addition, we provided water to hospitals that the Shidax Group is outsourced to prepare meals for, and collected funds for Tokushimaru's support of the disaster- affected areas from our customers through sales with donations.
Preventing SNS Problems
We have established guidelines for information transmission on SNS. The guidelines clearly state that not only the company's official accounts, but also the private accounts of individual employees should be posted in a manner that is consistent with good social behavior.
We also held SNS training sessions, including specific examples, for all employees, from directors to employees, part-time employees, and part-time workers.
Company-wide Risk Management Initiatives
We considered it effective to enhance PCDA activities in order to improve the level of risk management and further reduce risks. Therefore, we introduced company-wide risk management with the support of a consulting firm.
Each department implemented a cycle of risk identification, countermeasures, and review. We then consolidated the entire company's risks and established a system to identify, countermeasure, and review major risks for the entire company at the Executive Board Meeting.